Vodafone India — Vodafone wrong bill generation

Address:Hyderabad, Andhra Pradesh, 500032
Website:Vodafone.in

Hi,

I have taken a corporate connection a few years ago when i was working in infosys hyderabad. So, there were 2 sim cards (Cug).

I have left indian in feb 2013 with one of the sims (Sim1). And the other sim (Sim2) is used by one of my family members.

But what we came to know is that vodafone is sending bills worth[protected] and sometimes even more for the last 2-3 years on sim1 which is not being used as it is in usa.

I must have paid atleast more than 1 lakh ruppees to vodafone on sim1. This is not the minimun charge but vodafone bills claim that sim1 is still being used in hyderabad. But i have the sim card with me in us and it is being used.

I would like to have my money back. Please provide your assistance on the same.

Thanks,
Srikanth
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Hi,

I have taken a corporate connection a few years ago when i was working in infosys hyderabad. So, there were 2 sim cards (Cug). My number is [protected].

I have left indian in feb 2013 with one of the sims (Sim1). And the other sim (Sim2) is used by one of my family members.

But what we came to know is that vodafone is sending bills worth[protected] and sometimes even more for the last 2-3 years on sim1 which is not being used as it is in usa.

I must have paid atleast more than 1 lakh ruppees to vodafone on sim1. This is not the minimun charge but vodafone bills claim that sim1 is still being used in hyderabad. But i have the sim card with me in us and it is being used.

I would like to have my money back. Please provide your assistance on the same.

Thanks,
Srikanth
Hi Srikanth,

Sorry that we gave you a reason to be upset with us. Our executive will be in touch with you.

Regards,
Vodafone India

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