Vodafone India — vodaphone Rechage not being done via net banking and money not refunded

Address:

Howrah, West Bengal

Hi, I have done recharge for Rs. 30 with order no: o[protected]and transaction no: CSMP[protected] to my mobile [protected] in Kolkata zone. But I did not get the balance in my mobile or the money was not refunded even. I have recharged on 22 April, 2015. and contact customer care. I was told refund of money will be done within 7 working days as i din not any balance in my mobile after recharge. But still no money is being refunded now.