Vodafone India — waiving of my bill

Address:New Delhi, Delhi

when I exhausted my 1 GB internet plan they activated my unlimited internet plan without any prior notice and when my 1 GB plan was exhausted I call to the customer to activate new internet plan of 500 MB which is of 150 Rs. at that time they did not inform me about this and they simply activated my plan. I have tride many times the customer care no. but they cut the phone in half enquiry . so i need an answer and want to waive off my bill.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Comments

My Vodafone mobile no. [protected] has talk plan of 249 and internet plan of 250 .When I exhausted my 1 GB internet plan they activated my unlimited internet plan without any prior notice and when my 1 GB plan was exhausted I call to the customer to activate new internet plan of 500 MB which is of 150 Rs. at that time they did not inform me about this and they simply activated my plan. I have tride many times the customer care no. but they cut the phone in half enquiry . so i need an answer and want to waive off my bill...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27112
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information