Vodafone India — Without any prior information number change from prepaid to postpaid. | |||
Date of incident: 3rd august 201 Contact number (vodafone): [protected] I had applied for postpaid on dated 10th july 2016, there was no information or procedure started from company till 25th july 2016 so i though my request is denied because there was no information from vodafone. So i had recharged 3g internet on my number and then on 3rd august 2016 vodafone converts my number to postpaid from prepaid without any information and also they stopped my internet service and then finally i have got loss of 2gb 3g data with balance prepaid balance. I had contacted many times vodafone customer care and service center but no resolution from there, they only teaches rules of company. Just want to stop postpaid service. revert all process of prepaid to postpaid and want my prepaid number with 2gb 3g data and balance, from last 3 days i am not able to use my internet for which i had paid. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
My sim card no [protected] is lost sim block immediately
Reply
36%
Complaints
27111
Pending
0
Resolved
9561
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information