[Resolved]  Vodafone India — without confirmation change in plan

Address:NA, Mumbai City, Maharashtra, 400091

Dear team
Very disappointed with vodafone service now a days, its become worst.

Without my confirmation my plan has changed to 999
And after contacting customer service they told we automatically change the plan if we didnt received any confirmation from customer.
On addition to this they themself changing my number to prepaid without my confirmation.
I am asking them to deactivate the no but they are not ready to do that also

Not happy at all
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Apr 17, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2019
Vodafone India Customer Care's response
Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
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