[Resolved]  Vodafone India — without consent upgrading my plan twice

Address:

mumbai, Thane, Maharashtra, 401105

Vodafone has been upgrading the plan and bill for two times within last 5 months. On asking with whose permission they have done this, the reply which i got is we have sent you the message. My number [protected]
This is a big scam of looting money and after posting on social media came to know that with in my circle 5 people have gone through this. There are lakhs of people whom they have looted.
Initially they upgraded my plan from 299 to 399 and than to 499 in a span of 3 months. The difference between 399 and 499 plan is one if vodafone red (399) and other is vodafone entertainment (499). With whose permission they have upgraded it. This scam worth is in crores.
Upon visiting vodafone store came to know there is issues in 99 plan which is directly upgraded to 299, they are admitting their fault. This is very serious issue to extract money on monthly basis. And whet they are offering me is you can opt 299 again. But not refunding the money which i have paid extra.