[Resolved]  Vodafone India — Worst Customer care service :New SIM card Not activated since last 20 days

Address:

Mumbai City, Maharashtra

I was using the Vodafonenetwork with my brothers name since last year. I wanted this no. to transfer on my name. So I went to Vashi Vodafone center on 24 Jan 2014 with my brotherand submitted all the relevant documents required. Our query was Attain by Mr.ALAM Also we purchases new SIM card Rs 350. He promise that the new SIM will be activated in 2-3 days.So I waited till 29 Jan 2014 Wednesday No response from the Vodafone.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> So i called customer care he ensure that mycomplaint has been registered and they will call you in 24 Hrs. But there wasno call from them for next 2 days. So again call customer He advise the samething that my complaint has been registered and they will call you in 24 Hrs.This time i got a call fromCustomer care representative and his solution was that i should again visit Vodafone Main Center, Vashi. So i again visit Vodafone Main Center, Vashi.on 8th Feb 2014. There i meet Mr Alam but he was in hurry for his lunch so i explained my issue to another representative MrSHAHID. He ensure that he understand my problem and said i will resolve it on priority on same day. But myboth the SIMs are deactivated last 2days but still the new card is inactive. I am calling Mr. SHAHIDfrom last two days but he is not receiving my call from any other Number. I VERY FRUSTATED NOW ANDHOPE MY COMPLAINT HAS BEEN TAKEN ACCOUNT HERE.