[Resolved] Vodafone India — worst customer help desk support and system | |
Every now and then vodafone india ducting money from my prepaid account always showing as negative balance. 1. For same service deducting money twice and balance become negative 2. I recharged for 70 days pack, 3. It went of for few days and then suddenly the balance become negative with -90 rs and there is no option to talk 4. I tried to top up with 199 again to cover up -90 rupees 5. The top up is considered is another recharge. And previous 70days valid recharge is not available any more. When talked to customer care : Neither negative balance problem resolved nor valid 70days plan revived nor nor rs 199 returned back to me. On the contrary they force me to pay additional rs145 to rectify negative balance problem. Customer care representative behavior is so bad. I wish if i can port immediately my number Was this information helpful? | |
Jan 27, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Dec 27, 2018 Vodafone India Customer Care's response Hi!We have made a note of your concern. We'll contact you soon. Regards, Vodafone India | |
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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