Vodafone India — Worst customer service team - especially supervisors

Address:Bangalore, Karnataka

I have recently moved to Vodafone postpaid and since that day I have connectivity issues - both calls and internet .
Since 15 june, I am not getting any incoming calls . I tried on 3 different handsets assuming that it could be an issue with the handset, but no luck.
I registered a complaint on 16 June morning and did a follow up call on 15th June evening where customer care person had no clue . He got his supervisor on call - named as Rahul Gupta and he told me that it will be fixed in 24 hours and they are not technical ppl to answer my queries and they cannot transfer the call to Technical team - . . i mean, seriously ?
Fine, I waited till next day and called again, the guy again started with the same things that your handset has issues . we are not at fault . Then he told me due to some system error my request could not be processed and then I made him to transfer the call to same supervisor Rahul Gupta who now told me that we have millions of customers . we are not sitting hetre to resolve your issue . It will take 7 days . Imagine, I have to wait for 7 days to get my incoming calls . when I told that supervisor that yesterday you mentioned that it will be resolved in 24 hours, then he said you are lying I was on leave yesterday how did I talk to you and there is no other Rahul in our office . That man was really disgusting . Not sure why would any company hire such a person . On top of this my, internet is also not working . . . a BIG NO to vodafone and its customer support
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