Vodafone India — Wrong Bill Charged

Address:	New Delhi, Delhi, 110025
Website:	www.vodafone.in

Vodafone is wrongly charging on my monthly bill.
I use the 499 monthly plan for which i was confirmed i will be getting 700 minutes, 3GB- 3G Data and Text messages.

I hardly made 400 calls and used 1GB - 3G data, after consuming 1 GB i started getting messages for additional data usage. I called the customer care to which i was confirmed that i was wrongly charged on data consumption and a New Bill will be shared, which will exclude the extra charges. After 1 week of this conversation i got a call again and Executive said that i have not been charged wrongly on data instead i have availed (Caller tunes + astrology plans+ Shayari messages). I have never subscribed to any of the mentioned services, and again i got a confirmation that they have wrongly charged me on this. It has been almost 15 days Vodafone has barred my outgoing with no updates on the correct bill.

Vodafone has made it a usual practice to charge customers for schemes that are never being availed in the first place.

Please get the same resolved with correct bill details.

Thanks