Vodafone India — Wrong Bill Charged on my number [protected]

Address:

Hyderabad, Andhra Pradesh

Dear Sir/ Madam, Again and again Vodafone team is playing with my numbers. This time it happened with my other number [protected]. I have activated 3g plan for 1gb data of rental of 250 per month. From past three months Vodafone team is stating i have crossed my limit of 1GB and capping of Rs. 750/- is charged in my account without my knowledge or intimation. I repeatedly called Vodafone customer care and requested them not to activate this but no use. I have raised a complaint Vodafone Complaint no. [protected] which was closed without any call or intimation to me. when i again called to check this i was told it was closed as my number is switched off at the time of call. The Team Leader Mr. Ravi Teja refused to raise another complaint nor re-open the closed complaint. I repeatedly calling to Vodafone team and visiting the stores but no use. Everyone talks same default answer it is capping amount by default it will charge. Why an amount of Rs. 750/- charged to the customer without intimation? when Vodafone team is calling for so many offers, why dont they call to intimate us about this capping amount? When i crossed with 1GB o[censored]sage, why is that 8 GB of capping amount activated instead of 2GB with rental of 450? Despite of my complaint and request again for this month also why the capping amount charged to my account ? The same thing happened to my Vodafone other number [protected]and made me suffer like anything. they disconnected my services for so many days and activated. Kindly help us in rectifying this. Regards, Manikantan. R +91 [protected] +91 [protected]