[Resolved] Vodafone India — wrong bill generation

tanya kar

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411027

Respected sir/madam,
I have paid rs1475.68 on the month of august2019 and my monthly package is of rs299 because i have dowloaded a music app which vas been downloaded bymistakely from my phone yet i have paid all the charges and closed the oustanding payments of rs1475. Therefore again this month vodafone has been charged me of rs 1561. Which has been wrongly placed in my name and when m generating complain they are again saying i have downloaded app which i hav been not. So do not gve any wrong coments to any wrong peopele i will only pay amy package amount. Therefore request you to cancel the huge amount which have been generated wrongly on my name.

Thankyou,

Tanya aakash panchal

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Nov 5, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Sep 06, 2019

Updated by tanya kar Therefore request you to cancel the huge amount which have been generated wrongly on my name.

Thankyou,

TANYA AAKASH PANCHAL

Verified Support

Oct 04, 2019

Vodafone India Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Gipsy.