Vodafone India — Wrong bill & harassment by vodafone [protected]

Address:	Mumbai City, Maharashtra, 400709
Website:	www.vodafone.in

Dear Sir, I am very disappointed by vodafone team's response, wrong billing and harrasment since I have been requested them for plan change earlier than aug 15 as per my usage which were reduced. the vodafone plan previously opted INR1299 which I had requested to vodafone executive to change it some redplan INR600 and he has assured me that it will be done but unfortunately it has not done then after I visited in vodafone koparkhairane gallery where they again told me to call their customer care becouse it can not be resolved in gallery.then after I again called their executive Mr Vora and he told due to server problem it can not done and advised to visit gallery again, again I visited koparkhairane gallery but this time they has provided their relationship manager's contact for resolution, after contacting him, he said this could not happen due to issue in server and regreted. after that I couninously in touch with him daily to resolve this issue at that time billing payment was INR 3000/- but instead of solving this issue vodafone has disconnected my phone services many times, even many times I have requested that please do not disconnect my since there is a lot of calls which are important will be inturrupted but still vodafone has not cared and terminated connection after accepting that it is their mistake (server problem).still I continoues to keep on reminding vodafone team whenever they sent bills for payment that I will definately pay the bill never said I did not but the matter which I as a customer expect to resolve in proper manner has not done.finally I have recived a legal notice by vodofone to pay the bill of INR 5007 within 7 days otherwise we will be force to pay18% additional ammount over and above INR 5007.0. sir, This is the telecom company like vodafone who dont care about customer's problem and they arrange to send legal notice wihtout understanding the customer issues and resolving them in fair manner.Mr Harish Gore(adv highcourt-vashi) is looking this legal case.I can show several mail communication made by me to vodafone but not a single assurance recived. I would request to look at this serious issue and help us to resolve. Thanks & regards, Raghvendra Singh