Vodafone India — Wrong Billing

Address:	Kolkata, West Bengal
Website:	www.vodafone.in

Wrong Billing Hello, I have vodafone corporate postpaid mobile number -[protected]. In my bill of month July, August, September there are extra charges rs-338, 600 and 200 plus taxes for unknown VAS services named d2c_samsung_app_cl, masti_clubw_35, hng_musicview_29.Though I have not activated any of these services.From first time I have always complained at these contacts nodal.[protected]@vodafone.com, corporatecare.[protected]@vodafone.com, vicky.[protected]@vodafone.com, sridip. [protected]@vodafone.com.They refunded only July month wrong VAS charges.Now they are saying that those services are activated by my side.My plan 499 has 100 rs discount, 2000 local call minuites and 1.5GB 3G and unlimited 2G internet.In the above mentioned month's bills no internet is used of 1.5GB.Even when asked them that if they have any proof of my service uses, then they only one thing is telling that I have activated these services.I mentioned them that no extra service would be without my prior email intimation, but it still happening though they told me this would not happen in future again.Now they denying to refund all wrong charges. Even these same thing happening with my other friends also for their vodafone CUG postpaid numbers. Please help me out from these fraudulent things.They are looting customer so easily like this everyday. These thing should be stopped.Telephone companies are implementing with mobile makers especially samsung lowend mobiles some software APIs to activate such theft services without the consent of the user. Thanks and regards, Mahiuddin Khan