[Resolved] Vodafone India — Wrong Billing for April'14 : Postpaid Connection : [protected]

rohitmohanverma

from Pune, Maharashtra

Address:

Pune, Maharashtra

Hi, Wrong bill has been raised on my number and a charge of around Rs. 2046 has been imposed for 0.98 gb data usage . I have taken a Plan in which 1 gb data 2g usage is free and the same has not been considered while raising the bill . On 28 th Apr I also get a alert that I have used 800mb and 200 mb is left ...so how this all changed happen in a week . Please revise the bill and raise the correct bill . Regards, Rohit Mohan Verma

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Dec 18, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

May 16, 2014

Vodafone India Customer Care's response Hello Rohit Mohan Verma,

Please note, an amount of Rs.2, 046.82/- has been accurately levied in the bill dated 5 May 2014 towards the GPRS usage.
Further, there was no data pack active on the said number hence the data usage has been charged at 2p/10kb.

Regards,
Vodafone.