[Resolved]  Vodafone India — wrong billing & without permission secondary number adding-[protected] I

Address:

SATUI , MSD, 742405

Sir
I, Ajay Kr Dey, have a post paid RED basis connection number [protected] & Account Number :[protected], want to state that last billing (invoice No: 20IWB[protected], Bill Period : 11.02.2019-28.02.2019) is provided wrong charges along with adding secondary number with my family plan .
I called customer help line @198 and Kolkata office regarding problems but no solution found.
Actually I Came to know that secondary number [protected] is not belong to my family or either known person and is added with my account by Vodafone Store ( Bardhaman-713101) where I purchased Vodafone Post Paid SIM and Activated . Mongal Singh ( Contact Number : [protected] ) added secondary number without my permission or asking /informing . He replied to adjusted billing but not done yet. Also I asked Customer support officer for help but they did not take any action against this problem.
Secondly, In billing I am charged rupees 101.25 /- for National SMS . As per e-BILL Totally 460 National SMS sent to two numbers are : [protected] & [protected], both are unknown and 460 numbers of National SMS are not done behalf myself. Its purely wrong charges.
In totally : Secondary Number Monthly Charge : 138.83 + National SMS Charge : 101.25 = 240.08/- excluding Taxes are wrong charges .
I am requesting to adjustment my billing and take any hard action regarding Secondary number adding .

I hope I will be assisted from your ends .
Warms Regards,
Ajay Kr Dey
Post Paid Num: [protected]