Vodafone India — wrong charges

Address:421301

My phone number is [protected]. I have paid vodafone rs. 458/= towards free unlimited phone calls within india. I have not crossed any usage limits.
Still when i phoned to tatasky on their number [protected] for inquiry about validity of my pack, i was charged yesterday rs. 13.78 and rs. 1.40 today. Why? My pack of rs. 458 for 84 days of free calls is valid till[protected]. Then why this unauthorised charges?
Is it not cheating? Should trai not take action against such company?
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have ported to vodafone from jio, now for 84 days i am recharging for 569 rs . it has 100 sms/day which i am not able to avail . please look into it . it says error 50
I have recharged Rs. 176/- for unlimited call on any network. This pack is valid till 19 January, 2018. But I am unable to make any call since Yesterday. My mobile no. [protected]. Kindly resolve the issue at the earliest.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information