[Resolved]  Vodafone India — Wrong deduction from my 3G internet balance

Address:Jalandhar, Punjab, 144023
Website:Vodafone

Vodafone deduct 936 MB from my 3G balance on 6.8.2016 they also send massage. when I call customer care and tell him I have not use internet and i[censored]se than provide me detail and register my complaint .They refuse to register complaint. Than i use vodafone app and register my complaint but vodafone not reply on it.My Vodafone no is [protected]. Please help me.Regards
ANOOP KUMAR
JALANDHAR PUNJAB
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Sep 17, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2016
Vodafone India Customer Care's response
Hi Rishu,

Thanks for sharing your number. We'll have someone call you ASAP to address your problem.

Regards,
Vodafone India
Complaint comments 

Comments

Hi Rishu,

We're so sorry for what's happened. Will have someone get back to you with an update.

Regards,
Vodafone India.

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