Vodafone India — wrong information by customer care executive | |||
Hi, my number is [protected] and i called up the vodafone customer care number 199 on 12th oct 2017 to get information on a recharge that allows calls @ 1p/sec. The executive told me to do a recharge of 56 rs, which i did. My account was deducted with rs 56 but my call charges remained the same. I also informed the executive that earlier i did a recharge of rs 41 which gave me the benefit of calling @1p/sec but he specifically told me to do a recharge of 56 and also told me that rs41 recharge does not exist anymore. I have been tricked and i am extremely disappointed. Since then i have been calling your customer care number but no body helps. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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