Vodafone India — wrong information by customer care executives

Address:

New Delhi, Delhi, 110086

Hello sir,
I am vikas. I am very disappointed by vodafone customer care service.
@1.38pm on 7th october i call your customer care number on 198 for ask any best offer on my vodafone number [protected] the agent who received my call he told me that i will get 300mins and 1gb data every day till 56 days on recharge of 352. I repeated atlease 4-5 time that are you sure i will get 300min and 1 gb data every day he told me yes every time. Then i cut the fon and recharged my number [protected] by 352. But after that i got talk time on my number rather than 300min and 1 gb data offer.
For this wrong information i again call customer care for complain but sr. Exicutive mr abhimanyu kumar yadav clearly denied about my talking with agent before some time, also mr abhimanyu told me that they have not any log of my conversation with agent. I am very disappointed by vodafone's lier and fool agents. They totally waisting my time and money. I am attaching snap of my calling 1st call @1:38 when agent gave me wrong information about offer here around 5 minutes of conversation (That is denied by sr executive - abhimanyu) and 2nd call @1:55 when mr abhimanyu talked with me. Sir please check snapshot as evidence and i want that you have to take strictly action on first agent who gave me wrong information and on mr abhimanyu who tried to make me fool and denied about my first conversation also i want my 352 rs in my account because they gave me wrong information and anyhow i will not accept it i want my money back in my accounts.

Sir i requesting you please take strictly action on both agent so they not try to make any customer fool in future.

For any information call me @[protected]

Thanks
Regard
Vikas kumar verma (Software engin