[Resolved] Vodafone India — Wrongly Billed for my Number

depa1989

from Pune, Maharashtra

Address:

Hyderabad, Andhra Pradesh

Hello My number is [protected], i am having vodafone corporate plan from 2 years. Under this i have been entitled free of 5 gb data, 350 mins and unlimited calls between same cug customers. In this month they have charged the amount for my < 5 gb data usage(1.92 gb), billl has been generated as 4415.26 . This is third time i have been reporting this. Last time also same issue and it is resolved which has service request number [protected] and I got a waiver of Rs. 2139.82/- including tax accordingly. Now again bill generated as 4415.26 rs, here 4016.26 is usage charges. Please provide me 4016.26 rs waiver as per my plan.

Was this information helpful?

No (0)

Yes (0)

Dec 3, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2015

Vodafone India Customer Care's response Hi depa1989,

We were not able to reach you when we called the number you shared hence we'll call you back in a short while.

Regards,
Vodafone India.

Related Vodafone India reviews

View all 27113 Vodafone India Reviews

Comments

depa1989

from Pune, Maharashtra

Hi,

I didn't received any call from you, you can call me at my secondary number [protected] if primary number not connected.
After all I need waiver please confirm when this will be done.
You can send me mail at my registered mail id with you.

Appreciate early solution.
Thanks,
Depa