[Resolved] Vodafone India — wrongly recharge before expired

Chetan9437

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 421301

I had 4 family nos of vodafone
( [protected]/[protected]/[protected]/[protected])
On 04th-july-19 i want to recharge my mothers vodafone no [protected] of 399 for 84 days but wrongly recharged my no [protected],
My nos validity was not expired and i was recharged it on 13th july and must be time more than 30 days to finish its validity, i call customer care but they refuse to help they said once it is done we can't do anything.
Please retrieve this transaction or extend my validity
Thank you
Chetan [protected]

Was this information helpful?

No (0)

Yes (0)

Oct 27, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2019

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, we would like to inform you that your concern has been raised under [protected] is in progress and accepted date for the complaint is 25/09/2019 & we will get back to you at the earliest.

Regards,
Ashwini.