[Resolved] Vodafone — internet stops at 12am for hours

komaltrivedi

from Rajkot, Gujarat

Address:

Surat, Gujarat

Vodafone internet stops working almost around 12am from so many days. I really do not understand what to do. this is really so poor service of them. I do not want to use it but only using because of good network. After stopping, internet doesn't work for 1 or 2 hours. please help!

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Feb 3, 2017

Complaint marked as Resolved

Vodafone customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2013

Vodafone India Customer Care's response Hi Komal Trivedi,

We are here to resolve your concerns. Please share your current and alternate contact numbers in the following link http://bit.ly/1bkEkRd

Regards,
Vodafone Customer Care

Verified Support

Dec 06, 2013

Vodafone India Customer Care's response Hi Sir/ Madam,

We tried reaching you on your number around 13:10 P.M, 16:15 P.M and 18:40 P.M but we haven't received any response. Also, the alternate contact number seems to be a data-card number. Please provide a convenient time between 9 A.M-6 P.M so that we can contact you and address your concerns further. For any further assistance you may call our customer care or mail us at vodafonecare.[protected]@vodafone.com

Regards,
Vodafone Customer Care

Verified Support

Dec 06, 2013

Vodafone India Customer Care's response Hi Komal Trivedi,

Please help us with the following details, for us to assist you further.
1. Your complete address where the concern is persisting.(including nearest landmark, Police Station, Post Office and PIN code)
2. If the concern is while indoor/outdoor.
3. Alternate contact number.
Thank you.