[Resolved]  Vodafone — invalid deduction and incapable customer support muskaan

Hi,
I am writing this to complaint about the fraud vodafone is doing with their customers and above that they have appointed pretty useless customer support, muskan needs to be fired she is just # useless. Disconnected my call thrice and didn't shared complaint id, did not refunded incorrect deduction done on my phone number [protected]. Used abusive language, repeatedly saying nonsense that they don't have seniors to talk to. I never used any useless services of vodafone and don't intend to do in future, their call rates are drastically high, rarely use this nmbr for calling as well, so they found new way to get money and deducted 47rs without any notification, in past 3 months they have deducted approx 200 rs for useless services i never opted for. I want my refund back and moreover fire muskan. Contact me back on thakur. [protected]@gmail.com, [protected] and i am looking for this call back with refund, would be porting my number as well, this is not done, you just can't loot your customer
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2020
Vodafone India Customer Care's response
Dear Customer,

Please be informed that we have raised the complaint under service request number 3-[protected]. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

Regards,
Snehal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information