[Resolved]  Vodafone Karnataka — Fake Promise

Address:New Delhi, Delhi

Hi, I have been using Vodafone services for so long. Last year I moved to Bangalore and took a Vodafone number (+91-[protected]) with Corporate plan. I was moving to Delhi permanently and wanted to continue with services of Vodafone, so I contacted customer care and requested them to retain my number (i.e. [protected]) in Delhi as well and change my circle to Delhi. I got the response that since circle is being changed, so full number can not be retained in Delhi . however, they gave me offer to have my last 5 digits of my number retained with a Delhi circle number. They made a false promise and now they are not ready to give me my last five digits of my mobile number with my new number of Vodafone, Delhi: (+91-[protected]). I am highly dissatisfied with the services of Vodafone, Karnataka who gave me a false promise and misguided me. I want to have last 5 digits of my old mobile number, i.e, (88851) with this new number. I request you to take immediate steps to stop misguiding the customers on customer care if they are not capable enough to help us. Tushar gupta.[protected]@gmail.com
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Dec 13, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
May 21, 2014
Vodafone India Customer Care's response
Hello,

Trust your concern is now resolved. Do revert to us if you need any assistance. The service request number for your reference is[protected].

Regards,
Vodafone.
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