Vodafone Kerala — Non - providing of dongle for wifi connection given

Address:

Ernakulam, Kerala

I have obtained from vodafone, store at palarivattom, cochin, kerala, a wifi connection no.[protected] 0n 30th july 2015 for 5GB unlimited package. on providing SIM i requested for dongle, to activate the connection..To my surprise it is informed that dongle is not available and will be provided on the next day ie on 31st..So i visited the store on 1stAUGUST and demanded the instrument.it was informed that still it is not available.So demanded to meet the manager, who told me that it will be send to my address by person by noon.THERE AFTER A NUMBER OF SMSs were sent to the manager and atlast she informed that by evening it will be sent.Till this time I have not received it.
If dongle was not available why they provided me the connection collecting money from me .Since it is a post paid connection the bill should be made from the date on which i start using the net;


Abraham k.George