Vodafone — Lack of help in store and help desk

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vodafone

I was messaged by Vodafone that my contract was due, I went to Midland Perth Western Australia I asked your employee that was here to upgrade had a message from Vodafone he said contract not due till May I showed him the message he went through my messagers. He said you can have a new contract thanks that's what I'm here for. Go and read what to do with the apps what are apps? I was given the phone with no direction changers called a mate to help me I'm 61 don't no.my number is [protected]
Sill got no idea how to use my phone
I also took my mates phone that he had been in same place in the morning, same person. His phone was inoperative for several days. Your employee went on line and said its the phone an gave him a new sim. Your employee said give it 5to 10 minutes turn phone off all good The new sim didn't activate I said its a different phone na its the phone. I left went to my mates and said put your sim card in my old phone didn't work emergency's only. check records using my phone no help number is [protected] Aaron
Sorry we are over the lack of service Cheers Rod