[Resolved]  Vodafone — Micro SIM not activated even after 3 days

Address:Hyderabad, Andhra Pradesh

I have a Post paid vodafone connection for past 2 years. I have requested fro new Micro sim for the same number and received it from the Kukatpally Branch Hyderabad. Even after 24 hours the SIM was not activated. Again I visted the store and they gave me a new sim saying there was a problem with old one. Again the NEW sim was not activated even after 24 hours. I called 198 to complain but they said they cannot do anything and asked me to check with sotre. I again went to store for the third time and was given new sim saying old one was having issues. This is the Third SIM they gave and said it will be activated in 1 hour. Its been 24 hours and still the SIM is not activated. When I call 198 they are not taking any complaint nor giving proper response. They are just disconnecting the call or keeping the call on hold.
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Dec 25, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
May 15, 2014
Vodafone India Customer Care's response
Hi madhavi.rtn,

We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1oSDLav

Regards,
Vodafone.
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