Vodafone — Misguide the customer at the time of purchasing 3G Dongle Plan

Address:

New Delhi, Delhi

I Vaibhav Gupta, email id is [protected]@gmail.com, I had purchased vodafone 3G dongle plan having connection no. [protected]. on 19th June 2014 from vodafone store located in Dilshad Garden. At the time of purchase, vendor inform me that "pay Rs 1, 950 advance for 3 months & you can availed the 3G Internet facility for 3GB data for 3 MONTHS". So I prepared to use it accordingly. But after completion of 21 days (i.e. from 19th June 2014 to 10th July 2014) they expired the 1st MONTH. After making enquiry on customer care they informed me that " the plan is for 3 Bill CYCLE not for 3 MONTHS ". As per common sense meaning of a "MONTH" means 30 days but they provide me the facility for 21 days. So they misguide the customer to sale their product. Kindly take appropriate action against it. Regards Vaibhav Gupta Contact No. [protected]