[Resolved]  Vodafone — Mobile number port

Address:Chennai, Tamil Nadu

Hi, I had been using my vodafone no [protected] for the past 6+ Yrs., .. I tried to port my Vodafone number to videocon in May 2012 I repent for the mistake..The No was NOT Ported successfully as it was rejected by videocon saying that, the address n id proofs need to be submitted .. but when i enquired the retailer he clearly shows he has sent all the id and address proofs, ...In any case after it was rejected it is with vodafone, I had been to vodafone stores @least a million times and they promised me that the no is with vodafone (right since 2012) and i had been following up but having made me reach out to them for an year (all the way saying the no is available with vodafone) they now claim that it is not possible to get the no. Now when i visit some other vodafone store, logical they should be giving the same resolution, shouldn't they?, but they say ask me a week's time to retrieve the no.. Is Vodafone running business or something else.. NOW Videocon has closed its operations...Its been more than an year since this happened and because of this idiotic Trash, I have lost my number... and now it is NOT IN USE... Is there any logical reason for the NUMBER to be NOT in use, if the porting is NOT proper it should have been intimated...BUT it was NOT, INSTEAD FOR AN UN-SUCCESSFUL PORTING HOW THE HELL I CAN LOOSE MY NO... WHICH I CANT AFFORD TO... having done all formalities i don't need to waste my time... if i m not able to get proper resolution, I will file a suite and necessary action may be taken against Vodafone
Was this information helpful?
No (0)
Yes (0)
Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Oct 25, 2013
Vodafone India Customer Care's response
Hello Praveen Dhandapani,

Please share an alternate number and a suitable time to contact you here http://bit.ly/SXHZv2 so that we can assist you.

Regards,
Vodafone Customer Care, Chennai
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information