[Resolved]  Vodafone — Money not refunded

Address:Lucknow, Uttar Pradesh

To activate international roaming I recharged my mobile no [protected] with INR-1684. The amount INR-1684 deducted but international roaming not activated in my mobile phone.As per Vodafone website, if one need international roaming, then have to recharge with INR-1684. To get international roaming I recharged my mobile through online Internet banking on dated 29/03/14. Instead several request Vodafone neither activated international roaming nor refunded my money.
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Jan 3, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2014
Vodafone India Customer Care's response
Hello Bharti,

We've registered your concern regarding refund with the Service Request Number [protected] & the same will be resolved in 4 hours. Please co-operate with us in the interim.

Regards,
Vodafone.
Complaint comments 

Comments

I recharged my mob no [protected] with INR 673 on dated 28th March 2014. I done the recharge my e-TOP to activate international roaming. Vodafone not provided me international roaming, moreover harass me.I am still waiting for my money to be refunded.

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