[Resolved]  Vodafone — not activating International Roaming

Address:New Delhi, Delhi

I have been using their no.([protected]) for more than 2 years, I m using corporate plan, but recently my company sent me Doha(Qatar) for project purpose. I will be here for 3 months. I have been chasing them since 7th June for the activation of International Roaming and I also completed their all the formalities like submission of security deposit etc. But now they are telling me that I have to visit personally to Vodafone store with my Identity proof and address proof, now how can I visit to Vodafone store if I am not in India. Apart from this they are taking 2 to 3 days to respond for every mail and mostly their mails are computer generated. Their service is too poor and due to this I am suffering a lot and the biggest problem is that I cannot do any bank transaction because on Internet Banking i had given this no. My current no is +[protected] Name - Aishwary Sharma
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Jan 1, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2014
Vodafone India Customer Care's response
Hello Aishwary Sharma,

Thanks for your time on call. We believe that our executive was able to provide you the necessary information regarding international roaming.

Regards,
Vodafone.
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