[Resolved]  Vodafone — Not allowing port out for more than 6 months now

Address:

Pune, Maharashtra

I have been using vodafone since 2010. I have 2 different postpaid numbers. Since I had taken the number from corporate I needed to get out of contractual agreements before requesting for port out. I've been sending mails and going to vodafone store with requests for the same since June 2013. To be precise, I had mailed on 23 June, 2 July 15 July and went to stores more than 5 times in Sept and Oct and Dec. With great difficulty I got one number out of contract but still the other number is not getting out of contract... everytime i'm told that send a mail with details to corpcare.[protected]@vodafone.com . . . . the latest mail I send was 11 Dec. the other number for which I'm out of contract, the port out request has been rejected 4 times already... reasons given were that my query was resolved, ... this is something new I'm seeing... though i never receive a call from vodafone, i receive a message that you spoke to our XYZ representative and your query has been resolved. I dont know what to do... whenever I speak to customer care they tell me they done have such records though I can see the acknowledgements in my mail. Please help.