The service provided by Vodafone is not only pathetic but questionable. In March 2014, I changed the address for my daughter's phone in the Frazer Town, Bangalore Vodafone office. Twice I requested the payment collection man who came to collect the bill payment ( for April and May) and they promised to change the address which they also took from me. Till date they didn't change the address. Today I again went to the same office and checked from their system that on 08 May 2014 my request has been entered in the system. My complaint Number is SR No [protected] and My Token Number is 73. When I asked for the BILL they refused to give and said..." After 45 days they will generate the bill " They stopped the service 5 days before. Vodafone Company please tell when your Bill payment man had collected twice the payment from the same house then why can't you give the bill now which has also been lodged on 08 May ? Do you require more time ? 30 days not sufficient ? Plez note that NO BILL PAYMENT WILL BE MADE TILL YOU GIVE THE AMENDED ADDRESS CHANGED BILL. I will also not pay for the duration for which my daughters phone service has been stopped. You are also not giving monthly bill to the me and it is also incorrect. Kindly instruct your staff to come and hand over me the amended bill so that I can pay immediately. Please treat this as my notice to the Vodafone company and I will not be
responsible for anydelay on your part . My disputed mobile number is [protected]. Was this information helpful? |
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