[Resolved]  Vodafone — number blocked

I had a Vodafone numer [protected] . Due to some reasons I was not using that number from few days . Two week ago I started the number and its was working properly but after 3 or 4 day it got blocked. I contacted customer care but they told me that it is not on your name. I have the sim issued to me while I purchase the number and sim no. also i.e EH[protected]. I have submitted id on the name of Tarun Wadhwa s/o Hans Raj Wadhwa . H.no 186 Rajiv nagar, sector 18 fbd.. i have made complaint regarding this on 08/march/2014 to nodal officer of vodafone On the next day a person from vodafone called me and said you visit our vodafone store and you get the sim of same number . they issued the sim but its not activated till 09/march/2014 On 10/march/2014 I visited vodafone store again and request them to activate my number in postpaid conection if its not possible to issue in prepaid. they again issued the sim and took Rs250. as securityamount. On 14/march/2014 i called to store manager and they told me that its a premium number, and its cost is Rs25000. and we are trying to get it for you. But till date as on 14/march/2014 my number is not activated and I am facing great problem due to this. Please help me to get this number . Tarun Wadhwa [protected] [protected]
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Jan 10, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2014
Vodafone India Customer Care's response
Hello Tarun,

We regret the inconvenience caused to you. We are forwarding your details to the respective team & request you to allow us 24 hours for the same.
Verified Support
Mar 20, 2014
Vodafone India Customer Care's response
Hi tarun

We regret for the inconvenience caused to you, we have forwarded your details to the concerned team for which request you to provide us another 48 hrs

Regards,
Vodafone.
Verified Support
Mar 21, 2014
Vodafone India Customer Care's response
Hello Tarun,

We regret the inconvenience caused to you. We are working on your
concern regarding the number & request you to allow us 48 hours for
the same.

Regards,
Vodafone.
Verified Support
Mar 26, 2014
Vodafone India Customer Care's response
Hello Tarun,

We regret the inconvenience caused to you. We've forwarded your concern regarding the number to resolve it at the earliest.

Regards,
Vodafone.
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