[Resolved]  Vodafone — outgoing calls barred by vodafone

Address:

New Delhi, Delhi

i converted my prepaid vodafone number to postpaid and it got converted on 2 march 2014 and tele verification was done successfully.After a day usage of postpaid number i got a call that my address is written wrong in their records, it is written B-268 instead of B-260, but in documents i had gave photocopy of my voter id on which my address is written as B-260, but yet they had written wrong address, so its the fault of vodafone guys and i had to suffer. But yet i went to vodafone store and told them to correct my address and shown my voter id and asked him to resubmit so that my reverification can be done, but he told me that i need not required to submit the document as it is there in their records, he told me that he had made the request for reverification on B-260 and my physical verification done on very next day(4 march 2014) and it is positive as well but my outgoing call barred by vodafone on 5 march 2014. I called vodafone care and they told me that i need to resubmit my documents again, then i again went to vodafone store on 6 march 2014, 1:30 pm to submit my document but again they refused to submit and she told me that she sent an e-mail to change the address and i will be able to make outgoing calls after 24 hours.i went to vodafone store two times in two days and my problem is still persisit Now on 7 march, 2014, 6:16 pm even after 24 hours my outgoing call are barred. today is the third day that i am unable to make any outgoing call please look in to the matter as soon as possible my number is [protected] my name is rahul rastogi