[Resolved] Vodafone — poor internet, no customer support

Amit Khivansara

Address:

Pune

The phone always shows 4g and full range but the speed is so poor that it doesn't run even the most basic apps!!

Vodafone has a whatsapp help service which is only a user manual and does not help at all.

It finally provides a number 199 for consumer complaints which is an invalid number!!

Stores are shut due to the lockdown and hence there is absolutely no way one can get the issue resolved.

Maybe even the company wants to prompt its customers to shift to jio.

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Aug 14, 2021

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2020

Vodafone India Customer Care's response Dear Customer,

Kindly provide the concern Vodafone number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal