[Resolved]  Vodafone Postpaid Ahmedabad — Overcharging in Bill Instead of STD Pack

Address:Ahmedabad, Gujarat

I have STD Pack of Rs. 49 for [protected]@ .50 per minute, But in Bill( 28-2-14 to 28-3-14 ) no benefits are given, Also in Bill ( 28-3-14 to 28-4-14 ) Vodafone charge Rs.49 Double Time and even dont give STD Benefit Please Solve the issue immediately . and Refund the money Mobile No. [protected] Jitendra Kumar chopra
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Jan 3, 2017
Complaint marked as Resolved 
Verified Support
May 01, 2014
Vodafone India Customer Care's response
Hello Jitendra Kumar Chopra,

Kindly note, we have processed an adjustment of Rs.79.21 for your invoice dated 27/03/14 against the rental charge in your invoice and same will reflect in your next invoice. Also, we have forwarded your concern regarding benefits not received of Rs.49 /- pack in your invoice dated 27/04/14 and you will get the resolution by 02-May-2014.

Regards,
Vodafone
Complaint comments 

Comments

Vodafone have Charge the STD Pack Rs. 49 Double Time in Bill (27/4/2014) and also not give benefit of it.
Worst service I ever had suffered.
The most Corrupt Mobile service provider.
Fraud the customer by overcharging in the bill
and when we complaint they Charge it in next Bill by Double
Please never take Postpaid Vodafone.
They are Fraud Company,
Still My Complaints is not solved,
One more Great Harassment by your company,
Like I want to Change my SIM from Post-paid to Prepaid, But Your executives are saying that u r not allowed before 6 months,
WHY?
U r harrassing customer by bonding them for atleast 6 months,
One more thing like MY due date of paying April Month Bill is 15-MAY-2014, But refund of overcharging is adjusted in next billing.
And in next Bill they again don't give STD benefit, THIS haressment is infinte and I m not allowed to change my plan from PREPAID to POSTPAID. WOwww . WHAT A GREAT SCAM BY Company
The problem is solved and I migrate from Vodafone to AIRTEL,
Thanks to Vodafone for such a worst service.
There store manager are so rude to speak .
Realy thanks vodafone for doing fruad with customer by overcharging in Post paid Bills,

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