Vodafone — postpaid bill payment excess charges

VARRESIVAPRASAD

from Gudivada, Andhra Pradesh

Address:

Krishna, Andhra Pradesh

sir i have vodafone postpaid number with no:[protected] with monthly rental postpaid Rs.99/-.they given three months free 1 gb data by telephonic information contacted one of their employee.the plan period is 14 april 2015 to 14 july 2015.but in current bill they did not applied this plan and they generates 3900/- bill but the above plan did not applies. when i requsting them on customer care cell they dont told any information regarding this .they told contact vodafone store which is about 100 kms from my native and working place. i have no holidays only sunday is my holiday...but that store does not working in sunday..plese take up this matter kindly sir

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Vodafone India customer support has been notified about the posted complaint.

May 21, 2015

Updated by VARRESIVAPRASAD sir
i have vodafone postpaid number with no:[protected] with monthly rental postpaid Rs.99/-.they given three months free 1 gb data by telephonic information contacted one of their employee.the plan period is 14 april 2015 to 14 july 2015.but in current bill they did not applied this plan and they generates 3900/- bill but the above plan did not applies. when i requsting them on customer care cell they dont told any information regarding this .they told contact vodafone store which is about 100 kms from my native and working place. i have no holidays only sunday is my holiday...but that store does not working in sunday..plese take up this matter kindly sir