[Resolved] Vodafone — Prepaid

shiladitya1

May 30, 2021

Address:

kolkata

VI i recharged today one of my prepaid could not make any calls called customer care they said that number is deactivated and i blocked it giving details from another of my prepaid number which is totally a lie since i never made such calls at all .why I recharge after blocking a number ??
their cust care some guys also treat their customers in a very bad manner
and vi is asking another extra charge to reactivate it
Can you believe this VI company when there is no such call made in my dialled list at that mentioned time??

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May 31, 2021

Complaint marked as Resolved

still not resolved yet but i expect it to be resolved soon

Vodafone India customer support has been notified about the posted complaint.

May 31, 2021

Updated by shiladitya1 Still not resolved but now believe in VI coz they told me they understood they cannot prevent from blocking if someone else call that way due to rules of TRAI India and might not be real owner of the phone number they gave me solution which i have to follow