[Resolved]  Vodafone — Prepaid connection e-bill not received on time

Address:

Patna, Bihar

Sir, I requested for e bill for my vodafone prepaid mobile number 3 days before. after three days I got a confirmation call that what is my email ID and they are sending my e bill on my email address within 04 hours on 21 may 14 at 1330 hrs . It is most urgent for me and my family. I could not get the bill after 4 hours. I am calling again and again to customer care of bihar (customer care chargable no [protected]) from new delhi because i am working in delhi. I called 10-15 times but they are simply telling that I will received my e bill soon. After 28 hours, date 22 may 14 at 19 30 hrs vodafone customer care again told me that This is last time and you will get your e bill within 4 hours till 23 30 of 22 may 14 . I am waiting till ensured time and could not get my e bill of Apr of 2014. Now, I wanted to know why they did not sent my e bill on due time and i am simply mentally and financially harassed with my family tension. what shoud i do ?