[Resolved] Vodafone Prepaid — Unusual money deduction

Rahul Joshi RJ

Address:

Vadodara, Gujarat

Respected Sir,
This is Rahul Joshi and i am using Vodafone prepaid Sim card since many years, but i have never used any of value added services except SMS and Internet, company deducted my Rs. 90 in 7 days( from 26th of January to 2nd February.) which was for any value added service which i have not started in my phone. And customer care executive also refused to take any of complaints.
So i don't have any to way to complaint about this issue.
Please proceed this complaint as early as possible.

Thanking You
RAHUL JOSHI

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Dec 4, 2016

Complaint marked as Resolved

Feb 03, 2014

Updated by Rahul Joshi RJ My phone number is +91 [protected].

Feb 03, 2014

Updated by Rahul Joshi RJ My email id : - [protected]@gmail.com

Verified Support

Feb 05, 2014

Vodafone India Customer Care's response Hi Rahul,

We'd like to inform you that the Plant Masti pack with the rental amount of Rs.10, Java game with a rental of Rs.50, Short format of Rs.10, Rs.30 & Rs.49 have been subscribed on your number respectively on 26th Jan'14, 31st Jan'14 and on 2nd Feb'14 from your number via WAP mode. The charges deducted towards the same are accurate and we are unable to pass any waiver.