Vodafone Pvt. Ltd — Irresponsible service

Address:	Mumbai City, Maharashtra, 400017
Website:	www.vodafone.in

I Fazaluddin siddiqui my unique number is [protected]. My porting ID is 178448. I would like you to draw your attention towards crucial situations. On 30 november’ 2015, I received a call from this no.[protected] her name is Kiran. She called from Vodafone relating about porting my number, her plausible explanation leads me to do what she was saying i.e related to porting my sim card. She told me that she has sended my documents to executive. Afterwards, executive called me and he was using abusive language, meanwhile I started ignoring his call, then kiran called me, I complaint her about his abusive behavior, then she told me to send documents on her whatsapp number and she said that a verification call will come for verification of documents, I also told her that I will be available till 2pm or else I will be busy. After wards, around 5pm number of spam calls were coming and it was too irritating for me to handle those calls though I told her that I will be busy after 2pm, instead of being knowing this they irritated me alot. From yesturday night my sim was deactivated and then I investigated about it, I came to know that my sim been ported to Vodafone without been receiving a verification call and I didn’t got Vodafone sim too, how this can happen. I called her at 12pm she told me that sir u will get your sim within one hour, then again I called her at 4 pm again she told sir please keep some patient your sim will get within 6pm. Meanwhile, I called her at 7pm but she shrouded me off from actual situation and said me that I will get sim on Monday and she disconnected her phone. After sometime, I tried calling her but her phone was coming switched off and now i m contactless, being a telecom engineer you can guess how will my precious work be done without sim, it is been disappointing for me. It staggered me because I was expecting a coherent process from Vodafone. Seriously, this kind of protrude stagnant behavior from your company can badly impinge on your company profile. This cannot be inevitable or avoided, I would like you to take strict action against these peoples because nobody will tolerate this kind of behavior