Address: | Jaipur, Rajasthan |
i was using prepaid idea mobile number [protected] for a year in ratlam, madhya pradesh circle. I was moved to jaipur, rajasthan since september 2014 last year and i was using the same mobile number and network on roaming in rajasthan for last 10 months. Now i decided to keep the same mobile number and change my mobile network to vodafone rajasthan circle through national mobile number portability (MNP) service. I went to vodafone store located at gourav tower, malviya nagar, jaipur for the above transfer with my local address proofe and identity proofe doccument. I talked to one of the employee at the vodafone store who help me with the above transfer of mobile network with the same doccuments and he said the doccument is enough for the above purpose. After 5 working day my mobile number was activated with vodafone rajasthan circle and i did few recharge to use the services. i did rupee 245 terrife recharge, rupee 194 1GB 2G internet recharge and rupee 50 talk time top up recharge. After 4 days On 15 july i got the sms from vodafone that due to insufficient documents my number service will be termineted and on 17 july my number was termineted. Till today i went vodafone store 3 times and my number is still not working. All my recharges are gone and i lost my prepaid mobile number. Now they said same number will be given to me as a new POSTPAID number which is still not activated. my mobile is dead for 3 days till today. Was this information helpful? |
Our team tried to contact you but there was no response from your end, however, we shall call back again.Kindly share an alternate number in our inbox & the best time to contact you. We were unable to speak with you when we called your number.
Regards,
Vodafone India