[Resolved]  Vodafone — Received demand notice although my sim card has lost and it is still switched off

Address:Hingoli

Reference: vil relationship no.[protected] & vil no. [protected]

Sir/madam,

We state that we are cellular mobile telephony service provider in the state of maharashtra & goa. We state that you had approached and requested us to provide you our cellular mobile phone facility. Relying upon your representation and assurance, we provided the said facility to you, with the clear understanding that you shall pay the bills on or before the due date. We state that you have availed the facility but, in breach of the aforesaid representation and promises made by you, you have failed and neglected to pay the amount of rs. 1220.16 which is due and payable.

We state that in spite of our repeated reminder and request to pay the aforesaid amount, you have failed and neglected to pay the said amount till date. We state that from the aforesaid, it is apparent that you have intentionally and deliberately not paid the said amount for the facility used by you. We state that as on 18 aug 2020 a sum of rs. 1220.16 is due and payable by you.

We state that believing your representations to be true, we acted upon in good faith and entrusted upon you with our cellular mobile phone facility, which you put into extensive use and accumulated huge amount.

In the circumstances, we hereby call upon you to pay the sum of rs. 1220.16 together with accrued interest thereon @ 18% p. A. From the respective due date till the full & final payment, within 7 days from the date of receipt of this notice, failing which we shall be constrained to initiate civil and/or criminal proceedings against you, entirely at your risk as to cost and consequences, which please note.

We state that without prejudice to our rights, if you are willing to make the aforesaid payment, within the stipulated time, you are requested to contact rupali baswar on [protected] monday to saturday 9.00 am to 6.00 pm or e-mail to us at ashish. [protected]@vodafoneidea.com

Note: you can also make online payment using below link by inputting mobile no and relationship number.

https://www.billdesk.com/pgidsk/pgmerc/vodafone/VODAFONEDN_details.jsp

To make payment, click www.vodafone.in/m2k. please ignore if already paid.

Url address: for active: https://care.ideacellular.com/wps/portal/account/express-paybill

Url address: for suspended: https://care.ideacellular.com/wps/portal/account/disconnected-number

Yours truly,

For vodafone idea limited

Salim sheikh
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Aug 5, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2020
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, we have escalated your issue to our team and shall get in touch with you at the earliest. Please allow us some more time.

Regards,
Snehal
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