I had purchased a Postpaid number rom Vodafone (Maharashtra and Goa Circle) from Goa. Recently on 24th March 2014 I had migrated from Postpaid to prepaid number of Vodafone and had cleared all my pending bills along with paying an extra Rs. 50 for any charges during the migration period. I was told that I would receive my refund in 45 to 60 days at the address provided. But it has been nearly 3 months and I have not received my refund.
I talked to customer care people they keep on shuffling me from prepaid to post paid customer care and vice versa. I went to Vodafone Store in Hyderabad (as I am currently living there) they said that they cannot help me. I wrote an email to Vodafone care of Maharashtra and was supposed to receive a reply within 48 hrs but have not received any reply from them. I then called up the nodal officer thrice who always says to get back to me after checking some details and never reverts back.
I did not expect Vodafone to be such a hopeless company especially being a multi national. I even plan to write my case on the social media websites.
Really disappointed. Request any help possible.
Abhinay Garg
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