[Resolved]  Vodafone — regarding activation of the new vodafone number [protected]

I would like to tell you that i purchased a new vodafone prepaid number [protected] on 29/08/2020 paid ₹297 and on 31/08/2020 executive name ramesh kumar visited my premise and asked for my id proof and i provided the same but he said the ordered number [protected] isn't available and asked me to choose from 5 other numbers he had but when i said i want the same number which i ordered and asked him why should i choose from other numbers but he canceled my order and left saying you won't get this number.
I want to know why did this happen? When the ordered number was available at the time of ordering on vodafone website? I want to tell you the number is not in service and checked the same visiting vodafone store.
Vodafoneidea isn't helping me and vodafone executive is canceled my order id dcdh[protected] twice and kept saying you won't this number.

Regards
Deepak kumar
M. No.[protected], [protected]
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Aug 7, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2020
Vodafone India Customer Care's response
Dear Customer,

You can write to us on our Customer care Email Id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal
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