[Resolved] Vodafone — Regarding Auto activate the 3G Pack | |||||
Dear Sir/Madam, This is Snehasish having phone no -[protected] inform you that today i have request 1GB 3G data Plan at 2 PM (Price- 254) . I have wait up to 7 PM still that data pack is not activate and after that request to cancel the request for 3G data by calling to customer care at 7 PM. But they have activated according to there own wish at 7.35 Pm and send the message .Now when i called at around 8 Pm they are not listen anything regarding the deactivation and simply disconnect the phone. If we are not getting the internet as the time of our requirement then why to activate the 3G plan . Now i am no more interest to use the Internet plan so request them to deactivate the plan but they refuses. And one more thing the care person they don't English i told that i don't know Tamil still they speak in Tamil and disconnect the phone. Kindly look into this matter. Thanks, Snehasish [protected] Was this information helpful? | |||||
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint. Verified Support Oct 11, 2015 Vodafone India Customer Care's response Hi, Pls let us know a convenient time between 9 AM-6 PM to contact you as we weren't able to reach you on your number. http://bit.ly/1LzuOfl Regards, Vodafone India | |||||
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