[Resolved]  Vodafone — Regarding deduction in my number [protected]

Address:Chennai, Tamil Nadu

Hi All, Vodafone deducted RS 21 from my no -[protected] on 06/05/2015 and upon discussion with care person they give one mail id to ask for refund the amount to my account.As this is fourth time they deducted from my account but previous three time they refund that amount.But this time no response from Vodafone care.Again asking for customer care regarding that amount, below are the response from care .Please verify is this the right way to talk with customer and giving the solution on balance deduction. Thanks, Snehasish
+6 photos
Was this information helpful?
No (0)
Yes (0)
Sep 25, 2015
Complaint marked as Resolved 
vodafone care person called and refund the balance in my account .This issue has been fixed thanks for co-operation and support
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Comments

this issue has been fixed thanks for co-operation and support

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information