[Resolved] Vodafone — Regarding the remaining amount | |||
Dear sir/mam Myself Pradeep Kumar and my Vodafone No. [protected]. I have migrated this no. from postpaid to prepaid on 27th March 2014. At that time i have paid 200 extra billed amount after told by your executive. As per information by your executive, with in 60 days my extra remaining balance including security amount (250/-) should be refunded by check. but still i am getting the check of Rs. 200 only. Please verify and refund my remaining amount as earlier. Thanks & Regards Pradeep Kumar [protected] [protected]@yahoo.com Was this information helpful? | |||
Dec 3, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Jun 09, 2014 Vodafone India Customer Care's response Hello, We did not get any response when we called 9****1***8 at 3:58 PM hence request you to provide us the best time when we can speak to you. Regards, Vodafone. Verified Support Jun 10, 2014 Vodafone India Customer Care's response Hello, Please provide us your alternate contact number & a suitable time between 9 AM to 6 PM when we can speak to you since we did not get any response when we called 9****1***8 at 3:58 PM. Regards, Vodafone. Verified Support Jun 10, 2014 Vodafone India Customer Care's response Hello, Thanks for your time on call. We'll call you back by evening to provide further update. Regards, Vodafone. Verified Support Jun 11, 2014 Vodafone India Customer Care's response Hello, Thanks for speaking to us. Please allow us 48 working hours to revert to you with an update on your concern regarding cheque. Regards, Vodafone. Verified Support Jun 13, 2014 Vodafone India Customer Care's response Hello, We called 9****1***8 at 7 PM on 12 June 2014 but there was no response from your end. Please suggest the best time for us to get in touch with you. Regards, Vodafone. Verified Support Jun 14, 2014 Vodafone India Customer Care's response Hello, Trust your security deposit concern is resolved now. Kindly contact us if you need further assistance. Thanks for your time on call. Regards, Vodafone | |||
 5 Comments | |||
Comments
you can call me between 10 am to 2 pm or 5 pm to 10 pm
Reply
ok m waiting for your response
Please tell me the status of my complaint your estimated time has been over now.
Call me as soon as possible and tell me the status of my complaint I dnt have any missed call from your side
In case my contact is no reachable u can contact me My alternate no [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27111
Pending
0
Resolved
9561
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information